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Sitra recommendation of CHR Client Records and Outcomes Project:

Sitra has been working closely with the Centre for Housing Research at the University of St Andrews to implement some of the recommendations of the consultation on the client records and outcomes. The respondents to the data consultation recognised the key role of the Centre for Housing Research in the collection of client records and outcomes data for housing related support. Sitra believes that submitting and collecting this data through the Centre for Housing Research gives access to valuable data for local service development as well as for regional and national comparisons. We recommend that the Centre for Housing Research continues to be used for client records data and outcomes data collection.

Welcome to Client Records & Outcomes

This website is for the collection and reporting of Client Records (collected about clients who enter housing-related services) and Outcomes forms (collected about clients who have been receiving housing-related services).

It enables service providers to submit forms electronically and provides information and analysis that are of use to service providers, administering authorities and other users.

Monitoring had previously been co-ordinated centrally, but from 1st April 2011 this became the responsibility of individual Administering Authorities. Most Administering Authorities are continuing to collect information for 2014/15 (click Participating Authorities to see who are signed up for 2014/15.) A small number of provider organisations are also contracting directly with us.

If you would like to sign up with us or have any queries, please contact our project helpdesk for more information.

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